Building the Research Assignment Example | Topics and Well Written Essays - 1250 words

Building the Research - Assignment Example er to attain a better understanding about the method of SERVQUAL as an effective means of measuring the quality of services offered by companies to the customers. The study mainly linked the aspect of service quality with certain specific factors relating to the behavior of customers such as assurance, empathy, reliability and responsiveness. The factors are discussed in detail hereunder. The research study conducted by Parasuraman et al. (1998) has presented an elaborative understanding about the importance of assurance, empathy, reliability and responsiveness of the customers with regard to service quality. The aspect of empathy mainly comprises carting and individualized attitude of the company towards their customers. Analysis of the results of the survey suggested that empathy as a service quality dimension showed utmost reliability within the research study, which can also be confirmed from the value of Cronbach’s alpha for empathy with an average value of 0.75. However, in comparison to the other variables within the service dimension, empathy holds the least significance in this particular case. Assurance mainly depicts the ability of the customers to reveal trust and confidence on the company. For this particular aspect, the Cronbach’s alpha value was around 8.5 on an average, which shows higher reliability. Notably, among the mentioned dimension, assurance was among the most vital. This particular dimension mainly defines the ability to execute a particular service with utmost dependability and accuracy to an extent. Within the dimension, this particular component holds a reliability value of around 8.0, which is quite high. Based on the survey, the element of reliability is among the most important dimension on the basis of consistency. This particular element mainly refers to the willingness of the companies to ensure quality services for the customers. However, on the basis of reliability, this particular element holds the least number. The

How wearable technology affect developer of web content Essay

How wearable technology affect developer of web content - Essay Example The paper tells that the latest change in technology is causing everyone in the technology industry to notice and use wearables. In technology, the term wearable refers to a range of technological devices. According to Ruiz and Goransson, â€Å"it fits everything from iPod controls embedded in the sleeve of your ski jacket to intelligent shoes that tell you which direction to turn when you reach an intersection†. Rather than just holding technological devices, people today are comfortable wearing them on. Google glass is a perfect example of wearable technology. It is a technological gadget mounted on the head in a similar way as eye glasses, which acts more like a computer with voice activated and capabilities to perform google searches, take videos and photos, look for directions, and a range of other functionalities. The emergence of wearable technology has come with a number of impacts. Among them is a huge impact on web content developers and the world of web design in ge neral. This is especially due to the fact that when it comes to web surfing, modern web visitors are highly dependent on wearable mobile devices. As innovations continue to be made, new technologies emerge from time to time. The emerging and new technologies bring a range of opportunities for them and for the different fields they are applied in. Web application development is an area in computer technology that has been impacted by emerging technologies and where opportunities have grown.